Response: Miami Passport Services functions as a concierge service that specializes in arranging urgent passport appointments. We are not a passport agency and do not handle passport application processing.

Response: You must apply in person using Form DS-11 under certain circumstances, such as when applying for your first U.S. passport, for applicants under 16, for passports issued when the applicant was under 16, for lost, stolen, or damaged passports, or if the previous passport was issued over 15 years ago. If none of these conditions apply, you may be eligible for passport renewal using Form DS-82.

Response: For children under 16, applying for a passport requires two parents or guardians to be present in person using Form DS-11. Both parents/guardians must authorize the child’s passport issuance. In cases where both parents/guardians can’t appear in person, Form DS-3053 must be submitted with the passport application. If one parent cannot be located, Form DS-5525, the “Statement of Exigent/Special Family Circumstances,” is applicable.